Shipping Policy

We’re committed to getting your PurrDog gear to you safely and on time. Please review our shipping policy below for processing, delivery, and tracking details.

Order Processing

All orders are processed within 1-3 business days, Monday through Friday, excluding holidays. You will receive a confirmation email once your order has shipped.

Shipping Times

Standard delivery typically takes 5-12 business days within the contiguous United States. Delivery times may vary depending on your location and carrier.

Shipping Rates

We offer flat-rate shipping on U.S. orders. Free shipping is available on orders over $99. Shipping costs are calculated at checkout before payment.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information so you can follow your package every step of the way.

International Shipping

We currently ship to select countries worldwide. International shipping times vary by destination and may take 10-20 business days.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us and we’ll work with the carrier to resolve the issue as quickly as possible.